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Terms and Conditions

Last Updated: [9-10-2025]

Welcome to The Charu Creations!
By accessing or making a purchase from our website (www.thecharucreations.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or services.

1. General Information

The website The Charu Creations (β€œwe”, β€œour”, β€œus”) is an online store specializing in women’s accessories, including but not limited to jewelry, handbags, hair accessories, and fashion items.
By using our website, you agree to follow these Terms & Conditions, as well as our Privacy Policy.

2. Eligibility

You must be at least 18 years old to make a purchase from our website. By placing an order, you represent that you are legally capable of entering into binding contracts.

3. Products and Availability

  • All products listed on our website are subject to availability.

  • We make every effort to display accurate images and descriptions of our products. However, colors and appearances may vary slightly due to screen settings or photography.

  • We reserve the right to modify, discontinue, or update products at any time without prior notice.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (as specified at checkout).

  • We reserve the right to change prices at any time.

  • Payment must be made at the time of purchase through our secure payment gateways (such as Razorpay, Paytm, etc.).

  • Orders will not be processed until payment is successfully received.

5. Shipping and Delivery

  • We offer delivery across India.

  • Shipping charges, estimated delivery times, and courier details are provided at checkout.

  • Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.

6. Returns, Exchanges, and Refunds

  • Due to the nature of our products (fashion accessories), returns or exchanges are accepted only in cases of defective or damaged items.

  • Customers must report damage within 48 hours of delivery with unboxing video proof.

  • Refunds (if applicable) will be processed to the original payment method within 7–10 business days after verification.

  • Personalized or customized items are non-returnable and non-refundable.

7. Intellectual Property

All content on this websiteβ€”including images, product descriptions, designs, logos, and textβ€”is the intellectual property of The Charu Creations.
You may not reproduce, distribute, or use any material without our written permission.

8. User Conduct

You agree not to:

  • Use our website for fraudulent, illegal, or unauthorized purposes.

  • Attempt to interfere with the website’s functionality or security.

  • Post or share misleading or harmful content.

9. Limitation of Liability

We do not guarantee that our website will be error-free or uninterrupted.
The Charu Creations shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated β€œLast Updated” date. Continued use of our website after any modification constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
πŸ“§ Β thecharucreations@gmail.com

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